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Sheplers Western Wear - Boots Review
Sheplers Western Wear - Boots Review
I ordered some black crackled boots for my wife as a Christmas gift, they arrived on time and looked like good quality, I wish I would of read upon the reviews before ordering. not even a week later with 2 wears and the material started coming off from the front, I...
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Moni25
Anonymous

Do a dispute with your credit card company!!!

1.8
#1003786
Reply to reviews
I ordered a pair of boots in-time for Christmas... and while I was okay with them arriving several days later, you know because it IS a busy time of year for the postal service.. I was floored when we opened the box and my boyfriend pulled out a HORRIBLE and...
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I didn't like
  • Nightmare
  • Return policy
  • Quality
#993706
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The worst company I have ever dealt with. Zero customer service. Phone operators have zero clue. Don't try to send an email or even seven they will all go unanswered. A problem that could have been easily solved wasn't. And their answer while munching on food or...
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1.0
#992308
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Boots Review

Sheplers Western Wear
#878085
They have a bad customer service. They literally don't care about clients, they will lie to you, and It's just a waist of time. Once they have your money you can forget about exchanging, refunding or canceling your order. Please!!! Shop somewhere else.
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Sheplers Western Wear - Simple Review #1465346914
1/1

Sheplers Western Wear Boots Review

Sheplers Western Wear
#861767
1.9
Details
Horrible just horrible got a pair of boots delivered today that a thrift store would dump!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Pants Review

Sheplers Western Wear
#816425
1.0
Details
Charged my credit card six times in till they maxed it out.... Then the estimated sales tax. My invoice total is not what I will end up paying. But shipping was fast!!!! The invoice total is not what they will charge you for!!!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
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Website

Sheplers Western Wear Boots Review

Sheplers Western Wear
#773389
1.0
Details
Horrible customer service. I retuned a boots over 10 days ago and have not received my refund. Every time I contact the company they gave me a excuse saying that they are behind working on the returns. Home many people they have working for them 1?
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Staff
Website
Terrible, bad experience, bad customer service, joke. Send me a wrong item that was for Christmas. Never received the correct item, called the person told me that she is shipping it expedited, never received the order. Had to call again, they told me don't have the...
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1.0
#985004
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This company is a total waste of time and money, bought a shirt from them for a Christmas present for my father, only to have them send the incorrect one out to me. once i rang them and told them of the issue they assured me that they would send the correct one out,...
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#977687
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I placed an order in time for Christmas.....plenty of time for Christmas, plenty of time to skin the cow and make the items and still ship for Christmas!!!!! (My fault, I should have been specific and said I wanted my items for this Christmas) When I placed my order,...
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Anonymous
Dms07

Same exact experience, except I've been trying for a week to get ahold of customer service through email and calls and never can get a response or pick up. WORST CUSTOMER SERV...

#974631
Reply to reviews
I ordered a pair of boots and I ordered the wrong size and they didn't have the size I needed so I told them to cancel the order.. They said OK its canceled well the hold is still on my bank and I called again a couple hours later and asked them to cancel so they...
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I didn't like
  • Retrun fee policy
  • Customer service
  • Return policy
#973891
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I ordered a pair of boots in red. I waited about 2 weeks for delivery. When they finally arrived, I discovered Shepler's had sent me blue instead of red. I contacted them. No apology from Shepler's, they just told me told me I would have to do an exchange and wait 2-3...
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1.3
I didn't like
  • Return policy
  • Customer service
  • Long shipping times
#951678
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Sheplers Western Wear - Very Disappointed
Bought a horseshoe wall decor from them (see link provided). It looked so nice on the website, but when it arrived I was so very disappointed. On the website image it looks like they have wood pieces on the side and copper tags at the bottom. WRONG. All the flat decors...
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1.1
I didn't like
  • Retrun fee policy
  • Price
  • Quality
#906343
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Stay as far away from this rip off company as you can. Customer Service sucks. Free is shipping is a scam and even when you pay for shipping, it takes 3 weeks. When ordering on line the prices never match the advertised price. They make up prices as they go. I...
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#901747
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