Sheplers Western Wear - Ruining gifts for christmas
About a week ago i ordered my girlfriend carhartt pants and a beanie off of shelpers.I plan on taking her to ride atv's in the snow the day after christmas.
A week goes by and i still havent received anything. The smart mouthed customer service person said "unfortunately your items are on back order and will not be there until the 28th". When i placed the order everything i ordered was in stock and i was never notified that it went out of stock and that there would be a delay in reveiving these items. I had to take time out of my day to deal with crappy customer service because they cant keep me updated on my order.
Never ordering from here again. This is why people need to support local western tack stores because places this Shelpers lack customer service. You dont leave feeling like you got a good deal.
I checked today and it still says 5 days left to get your order to you by christmas.Which is complete bull because you will never hear from them telling you that your order is going to be delayed.
More Review Details
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Diversity of Products or Services|
- Reason of review:
- Items will not be reveived in time for christmas. Poor customer service that did not care. Poor notification had to call to find out my order will not be here in time.
- Preferred solution:
- Price reduction
- Monetary loss:
- Product or service
- Review category
- Footwear and Clothing
You May Also Like
- "Way off! Using for an army ball but this just looks too cheap for a formal ball! Too big and fitting sucks!! Waste of $40!!!!! ..."
- "I was interested in the boots because they were 39 dollars off the original price for total sale price of 139.99. The is the only reason I had decided..."
- "Same here. This company is bogus. I purchased what I thought was a wool pea coat white the picture was amazing . What I got? Was a jacket made if..."
- "Please see our full story on holdthemaccountablenow.com Patricia Webb from Keller Williams in Sacramento CA ruined our lives. She not only lied about the properties true nature,..."
- "THEY SENT ME THE WRONG SIZE SHIRTS, SHORTED MY ORDER, THEN AGREED TO A 10% REFUND FOR THE WRONG SIZE ONES. WHEN I TOOK THE SHIRTS OUT OF THE CRAPPY..."
- "The purchase of a home is the largest financial decision most of you will ever make, so don't you think the very people guiding you through that transaction should not..."
- "I wouldn’t advise anyone to ever shop at this Prattville, Alabama location. If I could, I would give them zero (0) stars, but I have to give them at least..."
- "It so sad to see all these negative reviews . I received my Snap On Smile (SOS) in February of 2012 and its the best 1600 dollar investment i made..."
- "I purchased the veggie lovers bag salad from my local grocery store in Maryland and have been slowly consuming it over the last 3 days. Today at lunch I found..."