Sheplers Western Wear - Very Disappointed

Bought a horseshoe wall decor from them (see link provided). It looked so nice on the website, but when it arrived I was so very disappointed. On the website image it looks like they have wood pieces on the side and copper tags at the bottom. WRONG. All the flat decors are printed papers except for the center silhouette piece, which was also cheaply made.

The only real materials they used are 1 horseshoe, some plastic beads, a (probably premade) metal-like flower (from some crafts store maybe), and a few pieces of patterned papers. And they charge all this for $30? Really?

And worse still, when I looked up their return policy, they are charging "a little" $10 for return handling? I'm still trying to figure out if that's on top of shipping cost. Other companies sometimes do this with a provided shipping slip, which is understandable, but I've never seen companies charge a $10 handling fee for returns. This is robbery.

This review is a subjective opinion of a user.
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More Review Details

Discounts and Special Offers
Price Affordability
Advertised vs Delivered
Diversity of Products or Services
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money

  • What I liked
      No items
  • What I disliked
    • Retrun fee policy
    • Price
    • Quality
    • Handling fee

Reason of review:
Poor quality, misleading online info, severely overpriced
Preferred solution:
Full refund
Product or service
Lucky Horse Co To The Moon And Back Horseshoe Wall Decor
Review category
Footwear and Clothing
review #906343

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